Delivery

Deliveries are dispatched the next working day via DPD NEXT DAY wherever possible



Postage is £5.95 (net) per parcel for delivery of orders under £50 (net) to UK mainland locations only. For orders to the Channel Islands delivery is £12.50 (net) per parcel for orders under £100 (net). Extra charges may be applicable for furniture and all deliveries to the Scottish Highlands, Northern Ireland, the Scottish Islands, the Channel Islands and the Isle of Man, etc

Please contact us for overseas order delivery costs. We reserve the right to charge extra for re-delivery if you are not available to accept or receive the goods when delivered to you. In some instances, any items not delivered to you will be held on backorder for you and shipped as soon as they become available. There will be no additional charge for this delivery and this will be agreed with you on purchase.

Please note any items not in stock at the time you order may be removed from your overall total but the rest of the order will be shipped unless a backorder has been confirmed.

Some exclusive items such as scissors and furniture (more information below) will be ordered straight from the supplier and then sent to you directly.

After you order, DPD will send you an email or SMS confirming when your parcel is to be delivered – if you know you will be out then please use the ‘safe place’ option in this email to tell the courier what you would like done with your delivery. Alternatively you can opt for it to be left with a neighbour.

If for any reason, you miss the delivery, DPD will leave a note with details on how you can reschedule a delivery for another day.

Furniture Deliveries

Salon furniture will be quoted separately and delivery can be up to 3-16 weeks for customised items. EXPRESS, NEXT DAY and QUICK SHIP time frames are as per product description.

Goods will be sent from the manufacturer and delivery organised by them. Deliveries are carried out between 9am to 6pm and delivered curb side. If a bespoke delivery is required (manual handling, etc) then please call us to discuss this on purchase as there will be an additional charge.

Delivery charges vary according to location and goods ordered; this will be confirmed after the receipt of the order.

Please be aware that there will be an extra charge for delivery to outside of the UK and some locations within:

  • Isle of Wight
  • Channel Islands (Jersey and Guernsey) and Isle of Man
  • Rural Scotland (including Highlands and Islands)
  • Northern Ireland
  • We will contact you with further details when your order has been placed. As we have to rely on carriers etc, no deliveries can be guaranteed, although every effort will be made to carry out the delivery on the stated day.

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