Make The Most Of Christmas Retail
Promote on Social Media
Eye Catching Displays
Personal Recomendations
Train Your Team
Train your team to actively listen and ask thoughtful questions that uncover potential gifting needs. For example, “Are you looking for a gift for someone special?” or “Would you like to stock up on your favorite products for the holidays?” This helps identify opportunities for upselling.
Ensure your team has a thorough understanding of the gift sets you offer by providing in-depth training on each product’s benefits, ingredients, and how it suits various hair types and concerns. The more knowledgeable your team is, the better equipped they will be to match the right gift set to the right client.
By investing in training, you empower your team to confidently recommend and upsell gift sets in a way that feels natural and personalised. This not only benefits the client by offering tailored solutions, but also drives your salon's sales. With the right knowledge, tools, and mindset, your team can significantly boost holiday sales and enhance the client experience.